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Public Training Policies


Public Training Cancellation Policy

We understand that things come up.

If you need to cancel up to 31 days before the first day of class, you can:

  • postpone your registration to another class up to the value of the registration fee you paid,
  • transfer your registration to another person;
  • or receive a refund for 80% of the registration fee.

As a small business, we are unable to accommodate cancellations, postponements or transfers within 31 days of the first day of class. Therefore, in this scenario, 100% of the registration fee is non-refundable and non-transferable.

This policy helps to ensure the class you register for runs as planned and means we almost never have to cancel a class due to low participation.  In the unlikely event that the minimum number of people required for the course is not reached before the course date, the course may be cancelled. People who are registered for the cancelled course will be offered a full refund or a place on the next course.

Cancellation Policy for Micro-credentials

Once the eLearning component of a SAFe Micro-credential has been provisioned to the learner, registrations cannot be cancelled or transferred. Please note: In most cases, the eLearning component of a SAFe Micro-credential will be provisioned within one business day of the course registration and payment being complete.

Important- If a public course is cancelled for any reason, then Pretty Agile will not be held liable for any additional delegate costs incurred, such as travel and accommodation.

Wait List

When the class is full, we will start a waiting list. If we have cancellations, we will use this list–on a first-come, first-served basis–to fill the open places. If no more tickets are available, contact to be added to the waiting list.


We will never share or sell your contact details.

If you sign up for a certified SAFe course, your email address will be shared with Scaled Agile, Inc. for the purposes of provisioning access to SAFe Studio, courseware and the certification exam. You can view Scaled Agile, Inc, privacy policy here: Scaled Agile, Inc. Privacy Notice and Policy.

We will send you emails about our public courses, meetups, workshops and other events that we believe may be of interest to you. You will always have the option to unsubscribe.

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