ANZ SSM ECP

August 18th, 2020

Em did very well facilitating the training. She knew how to keep energy levels up. She knew how to get the room to go quiet when needed. She knew how to give the quiet people room to speak up. Her experience and background meant that she was able to draw on real-world examples when answering questions and having off-the-cuff conversations. Fist-of-five 🙂